USA ORDERS
1-805-284-9399

FAQ

Are all paintings hand made oil paintings?
Yes, they are. There are never any other methods used.

What if my favourite painting is not in your gallery ?
What is the minimum quantity of paintings I can order?
There is no minimum order quantity. 

What about Frames?
For orders over 200 Frames
We ship normally by Sea Container but can ship by airfreight now so simply choose what you want and we will quote you by return.

If I am not happy with my paintings what happens?
If you are not happy then we either replace your painting or give you a refund. Our business is based on recommendation. Repeat orders and our reputation are very important to us. Click here for a full explanation.

How long before I receive my oil painting(s)?
All orders are processed once payment has been sanctioned. We are usually able to ship within 15/17 days of receipt of paid order for smaller orders but ALL delivery periods will be confirmed with you quotation..

How is my order sent?
We use TNT , FedEx ,Air Cargo or Sea Container.
Paintings are usually in transit for 2/3 days. Both have the benefit of on on-line tracking system via their website. This means that once your shipment has been collected we can contact you with the airway bill number so that you may track delivery of your painting yourself.

How do I pay?
We accept all payment methods.
Please go here for details 
Can you paint portraits?
Yes, just go here and give us your details, send us your image or photo and we will quote you by return


Will I have to pay customs duty?

This varies from country-to-country. Generally, our customers will not have to pay duty on personal items less than $500 in value and in most countries hand-painted oils on canvas do not attract duty. However, please check the Customs or the postal authorities in your country if you have any questions.
U.S. Customs imposes NO IMPORT DUTY on hand painted oil on canvas paintings. The point of entry into the United States makes no difference nor does the state of final destination.
How can I contact you?
7 days a week 24 hours - go here

What about Shipping Costs?
All shipping and handling costs are included in the painting quoted price.
Does Oil Painting Direct also carry a paper catalog?

Our gallery represents only a fraction of what we can offer. If you would like a quotation to reproduce your favorite painting, then just let us know.
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