USA ORDERS
1-805-284-9399

Conditions of Use

Ordering Online

Ordering Online with us is safe and secure!

We employ a method of interaction with our visitors that does not compromise credit card information. This online system is 100% secure.

A note about the Fair Credit Billing Act. Under this act, your bank limit your total loss and cannot hold you liable for than fifty dollars of reported fraudulent charges. In the event your card is used in a fraudulent manner, you must notify your bank or card issuer immediately and in accordance with its reporting rules and procedures.

We encourage you to feel comfortable using your credit card to conduct commerce on our site. If you wish, you may also send us a U.S. Postal Money Order (only) or a personal checks. Personal checks will delay your order as we must wait for your funds to clear before we ship any merchandise.

Please allow an additional 7-10 business days for shipping of your merchandise if paid by personal check. To order by check, just print the order form with your shopping cart contents from the order confirmation page and complete the necessary fields, then mail the form to the address above.

Return / Refund Policy

Every item we sell is carefully inspected before it is shipped. If the merchandise is defective or damaged upon receipt, please contact us immediately after your package arrives for a return authorization claim number. All claims MUST be made within 3 days of receipt of the order, accompanied with a written note from the shipping company that the delivered packaged arrived damaged.
 
Shipping charges will not be refunded. The shipping cost will be quoted by us based on the size of the painting. All claims must be first made by email with a good quality jpeg image (of the damages tube) and the painting in question. The refund will be issued after the painting is shipped back to the artist studio.
Returned products must be in absolutely new and unused condition for refund or replacement.
 
All paintings will resemble as closely as possible the website images. This cannot, however, be guaranteed for products under a base price of $35.00 (size 20 X 24) as these may be commercial quality and are priced accordingly.

*Returned merchandise must be in the same condition as supplied. Cancelling an order before it is supplied to the customer will result in a 10% charge in order to cover transaction fees

Shipping Information

No shipping charges.

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